Effective Date: 1 July 2025
At Lichem Academy, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our platform.
1. Information We Collect
We collect the following types of information when you use our website:
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Personal Information: Full name, email address, phone number
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Payment Information: Data required to process your payments (via secure third-party gateways)
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Behavioral Data: Your interaction with our courses, progress, and preferences
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Cookies and Tracking Data: For website optimization and marketing purposes
2. How We Use Your Information
Your data is used for the following purposes:
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To register your account and provide access to purchased courses
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To communicate important updates, course reminders, or support
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To process payments securely via trusted third-party providers
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To analyze user behavior and improve our platform
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To send you relevant content, promotions, and email newsletters (you can opt-out anytime)
3. Third-Party Services We Use
To enhance your experience, we may share necessary data with the following third-party tools:
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Google Analytics – for tracking website usage and improving user experience
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Facebook Pixel – for delivering relevant ads
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Payment Gateways – to process your transactions securely
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Email Marketing Tools (e.g., Mailchimp) – to send updates and promotional emails
We do not sell, rent, or trade your personal data to any third parties.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent at any time by contacting us at [email protected]
6. Cookies
We use cookies to personalize content, analyze traffic, and serve targeted ads. You may control cookie preferences through your browser settings.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions or concerns about this policy, please contact us at: [email protected]